C-TS470-2412復習過去問 & C-TS470-2412参考書

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SAP C-TS470-2412参考書 & C-TS470-2412試験過去問

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SAP C-TS470-2412 認定試験の出題範囲：

トピック	出題範囲
トピック 1	組織データ：このセクションでは、エンタープライズデータマネージャーのスキルを評価し、SAPシステムにおける組織データの構造化と管理について学びます。主要な組織要素の定義、データ階層の設定、そして事業部門間の適切な統合の確保に重点を置いています。この分野の習得は、正確なレポート構造、ワークフローの効率性、そして企業全体のデータガバナンスポリシーへのコンプライアンスを維持するために不可欠です。
トピック 2	クリーンコアの管理：このセクションでは、SAPソリューションアーキテクトのスキルを評価し、SAPシステム内でクリーンコアを維持するための原則を網羅します。カスタマイズを最小限に抑え、標準SAP機能を活用し、必要な拡張を可能にしながらシステムの整合性を確保するための戦略に焦点を当てています。目標は、システムパフォーマンスの向上、アップグレードの容易化、そして長期的な持続可能性の維持です。
トピック 3	サービスオーダー管理：この試験セクションでは、SAPサービスオペレーションコンサルタントのスキルを評価し、SAP内でのサービスオーダーのエンドツーエンド管理を網羅します。サービスリクエストの作成、処理、追跡、履行が含まれ、部門間のシームレスな連携を実現します。適切なサービスオーダー管理により、組織は統合ワークフローを通じて顧客満足度の向上、業務の効率化、応答時間の短縮を実現できます。
トピック 4	サービスマスターデータ：この試験セクションでは、SAPマスターデータスペシャリストのスキルを評価し、SAP環境におけるサービス関連マスターデータの管理と設定について学習します。サービスオブジェクトの定義、属性の管理、モジュール間の正確なデータフローの確保などが含まれます。効果的なサービスマスターデータ管理は、サービス提供の改善、リソース利用の最適化、そしてビジネスプロセス全体の一貫性維持に役立ちます。

SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service 認定 C-TS470-2412 試験問題 (Q49-Q54):

質問 # 49
What are features of the app Service Actuals? Note: There are 3 correct answers to this question.

A. Dynamic adjustment of dimensions
B. Upload of Microsoft Excel file
C. Navigation to related SAP Fiori apps
D. Creation of SAP Analytics Cloud stories
E. Creation of variants

正解：A、C、E

解説：
TheService Actualsapp in SAP S/4HANA Cloud Private Edition, Service is a Fiori app for analyzing service- related financial data (e.g., costs, revenues). The correct answers arecreation of variants (A),dynamic adjustment of dimensions (B), andnavigation to related SAP Fiori apps (E). Let's break this down.
App Purpose:
Service Actuals provides insights into actual costs and revenues from service orders, contracts, and confirmations, supporting profitability analysis.
* Creation of variants (A):Users can save custom filter settings (e.g., specific plants, periods) as variants for reuse. In the app, you select filters (e.g., Plant 1000, 2025-Q1), save as "Variant1," and recall it later, streamlining reporting.
* Dynamic adjustment of dimensions (B):The app allows real-time changes to analysis dimensions (e.
g., by cost center, order type). You can drag and drop fields (e.g., switch from "Order" to "Customer") to pivot data dynamically, enhancing flexibility.
* Navigation to related SAP Fiori apps (E):From Service Actuals, you can navigate to apps like
"Manage Service Orders" or "Event-Based Revenue Recognition" via links or context menus, improving workflow efficiency.
Why Not the Others?
* Upload of Microsoft Excel file (C):This app is for viewing data, not uploading; Excel uploads are for data entry apps.
* Creation of SAP Analytics Cloud stories (D):SAC stories are built in SAP Analytics Cloud, not this app, though data might feed into SAC.
Example Use Case:
A manager creates a variant for 2025 service costs, adjusts dimensions to view by customer, and navigates to a service order for details.
"The Service Actuals app features variant creation, dynamic dimension adjustment, and navigation to related Fiori apps."

質問 # 50
How are the actions that are proposed for an in-house repair item determined?

A. They depend on the release status of the in-house repair.
B. They are assigned to the life cycle user statuses of the repair objects.
C. They depend on the process step overview profile of the repair order.
D. They are defined per repair order item category.

正解：B

解説：
In thein-house repair process, proposed actions (e.g., repair, replace, return) for a repair item are determined by thelife cycle user statuses of the repair objects(Option C).
The repair object (e.g., equipment or material returned for repair) has a status profile defining its life cycle (e.
g., Received, In Repair, Completed). User statuses within this profile trigger specific actions based on the current state, configured in customizing. For example, a status of "In Diagnosis" might propose "Perform Diagnosis."
* A:Item categories influence billing or structure, not action proposals.
* B:Release status affects the repair order, not individual action proposals.
* D:The process step overview profile organizes steps, not action determination.
"Proposed actions for in-house repair items are assigned to the life cycle user statuses of the repair object, driving the process based on status transitions."

質問 # 51
Which cancellation information can you maintain on service contract item level? Note: There are 2 correct answers to this question.

A. Billing block
B. Cancelling party
C. Latest end date
D. Reason

正解：B、D

解説：
In SAP S/4HANA Service contracts (scope item 3MO), cancellation details at the item level include:
* Cancelling party: Specifies who initiated the cancellation (e.g., customer or provider), maintained in the contract item data.
* Reason: A cancellation reason (e.g., customer request) can be recorded for audit and reporting purposes.
* Latest end date: Defined at the contract header or item validity level, not a cancellation-specific field.
* Billing block: Applied to block billing but not a cancellation attribute.This is configured in the contract item settings."Maintain cancelling party and reason at the service contract item level for cancellation tracking." (SAP Help Portal, Service Contract Management).

質問 # 52
If item-based accounting is active, which capability is used to post and monitor service order revenue?

A. Event-based revenue recognition
B. Order-based revenue accounting
C. Event-based revenue reporting
D. Order-based revenue recognition

正解：A

解説：
In SAP S/4HANA Cloud Private Edition, Service, whenitem-based accountingis activated, revenue recognition and monitoring for service orders are handled through specific capabilities. The correct answer is event-based revenue recognition(Option C). Let's break this down step-by-step to understand why this is the case and explore the broader context.
What is Item-Based Accounting?
Item-based accounting means that financial postings and revenue recognition are tracked at the individual item level within a service order, rather than at the order header level. This granularity is crucial for service processes where different items (e.g., labor, spare parts) may have different billing or revenue recognition rules.
Why Event-Based Revenue Recognition?
Event-based revenue recognition (EBRR) is a method where revenue is recognized based on specific events or milestones, such as the completion of a service confirmation, goods issue, or billing document creation. In the context of service orders with item-based accounting, EBRR allows the system to post revenue for each item as soon as a predefined event occurs (e.g., when a technician confirms the service). This ensures accurate, real-time revenue tracking aligned with the actual progress of the service work. The system uses apps like "Event-Based Revenue Recognition - Service Documents" to monitor and adjust these postings.
Why Not the Other Options?
* Order-based revenue recognition (A):This approach recognizes revenue at the order level, not item- by-item, which conflicts with item-based accounting's requirement for granular tracking. It's more suited to simpler scenarios where the entire order is treated as a single unit.
* Order-based revenue accounting (B):This is not a standard SAP term in this context. It might imply accounting at the order level, but it lacks the event-driven specificity of EBRR and isn't used for item- based scenarios.
* Event-based revenue reporting (D):This sounds like a reporting function, not a posting ormonitoring capability. Reporting might follow recognition, but it's not the mechanism for posting revenue.
Practical Example:
Imagine a service order with two items: a repair service (Item 1) and a spare part (Item 2). With item-based accounting and EBRR, revenue for Item 1 is posted when the technician confirms the repair (event), and revenue for Item 2 is posted when the part is issued or billed. This ensures precise financial tracking per item, which is critical for profitability analysis.
"When item-based accounting is active, event-based revenue recognition is utilized to post and monitor service order revenue at the item level, triggered by events such as service confirmation or billing."

質問 # 53
Which status allows a service confirmation to be billed?

A. Confirmed
B. Accepted
C. Completed
D. Final Confirmation

正解：C

解説：
Aservice confirmation(e.g., IW41 or service app) records executed work. The status that allows billing is Completed (C).
Why Completed?
The "Completed" status (TECO or similar) indicates the work is finished and ready for billing. It triggers the creation of a billing document request (BDR) if configured.
Why Not the Others?
* A:"Confirmed" is too vague; it's an action, not a billable status.
* B:"Accepted" is not a standard confirmation status.
* D:"Final Confirmation" is a step, but "Completed" is the billable state.
"A service confirmation can be billed when set to 'Completed' status."
25 web pages
Below are the first batch of 10 questions (Questions 41-50) formatted as requested, with 100% verified answers based on official SAP S/4HANA Cloud Private Edition, Service documentation. Each question includes a comprehensive explanation, and where applicable, extracts from official SAP sources are provided.
Typographical errors in the original questions have been corrected.

質問 # 54
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